Frequently Asked Questions
Everything you need to know about NIDA beauty products and services.
Are NIDA products cruelty-free and vegan?
Yes, absolutely. At NIDA, we are committed to ethical beauty. All our products are 100% cruelty-free and formulated without any animal-derived ingredients.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range between 7-14 business days.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product in its original packaging for a full refund or exchange.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.
Are your skincare products suitable for sensitive skin?
NIDA products are dermatologically tested and formulated to be gentle. However, we always recommend performing a patch test on a small area of skin before full application.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.